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Controller

Companies are increasingly looking to proactive, automated communications solutions to better manage their cash flow and reduce outstanding debtor days. With VoiceSage Controller™, you get paid faster, collect more money, and spend less doing it.

We increased our call centre's productivity by 12% within 48 hours of using VoiceSage Controller.

With Controller, it's easy to simply connect, deliver and collect. Automate your outbound billing, accounts and credit reminders, get push-button permission for debit or credit card payments, and route calls to customer credit managers for more in-depth service needs.

  • Save massively on paper billing, printing and postage costs.
  • Pro-actively alert customers to low remaining credits or subscription renewals.
  • Utilise "pay in full" or "pay in part" callback routing for better billing response and cash flow.

On the outbound side, Controller allows you to send calls out in pre-determined waves for efficient call back, with flawless Find-Me Follow-Me functionality to any landline or mobile.

On the inbound, side, you can specify the call agents you wish to direct return calls to, throttle up and throttle down delivery rates to manage call back cycles, and specify the DTMF callback options online.

Controller is fast, easy and effective to implement. Find out how VoiceSage works and enjoy a healthier bottom line with Controller.

Better interactive voice messaging with VoiceSage
with VoiceSage Controller™
 
  1. Collect more money in less time and reduce outstanding debtor days.
  2. Increase first time, right party contact.
  3. Utilise fewer agents to service outbound calls, and use simple or complex call back rules to manage inbound responses.
  4. Manage callback volumes for maximum efficiency and follow delivery effectiveness in real time.
  5. Simple, pain-free communication with existing billing software.

Curious about Controller?
Try VoiceSage now or contact us to find out more.