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Contacts

Customer Relationship Management (CRM) helps you know who to contact, when, and with what kinds of campaigns. VoiceSage Contacts™ automatically reaches out to the right customers at the right time, with the right offers, requests and communications.

When we realised we could send messages based on our existing segmentation profiles, we knew we had to move forward right away.

Contacts makes it easy to get in touch, invoke the response you're after, and follow up with real-time tracking and reporting.

VoiceSage Contacts™ painlessly integrates with your existing customer database and opens up new channels for contacting customers and managing responses. Use voice, SMS, email or web chat, and similarly define the channels used for customer callbacks.

Real-time tracking and reporting not only helps you manage current campaigns more responsively, but helps you plan better and more tailored campaigns for next time, too. Contacts delivers a seamless customer experience, allowing you to stay in complete control of your data, your call centre, and your campaign.

If your business could use this kind of intelligent CRM, find out more about how VoiceSage works and get started with Contacts today.

Better interactive voice messaging with VoiceSage
with VoiceSage Contacts™
 
  1. Rapidly create, deploy, manage and measure your campaign in real time. Not in days, but in an hour.
  2. Customise messages with recipient's name or any other message specific details you want.
  3. Let customers contact you in the mode of their choice and use rules based routing of results based on recipients responses.
  4. Smooth out your call patterns and use available customer service agents effectively.
  5. Fully featured with voice, SMS, email and web chat interaction.

Curious about Contacts?
Try VoiceSage now or contact us to find out more.